Meet our team

TDM Funeral Services Ltd is a family-run company with a compassionate team on hand to help. Offering 24/7, 365 day guidance and reassurance, we’re always here for you when you need us most. We bring our affordable funeral services to families across Dover and Folkestone.

Our funeral director, Lucy, is supported by a team of experienced individuals. Please read on below to meet the team.

  • Lucy Howard - Funeral director and founder

    Our funeral director has been looking after families for over 18 years, starting out as a funeral home assistant as a Saturday job at the age of 15. Upon leaving school, Lucy trained first as an embalmer before training as a funeral arranger and finally a funeral director. Lucy worked for some very well known high street funeral directors before finally deciding in 2014 to open TDM Funeral Services.

    Named after her daughters, she felt that the funeral sector had become increasing expensive and had lost touch with what families really wanted when arranging the funeral of a loved one. She felt the need to provide funerals that offered choice and allowed families to personalise funerals for the life they lived without the financial stress. Why should the cost of a funeral dictate how a family said goodbye to those they love most?

    Lucy also wanted to offer families direct funeral services that really cared about families; services that, no matter how simple or inexpensive, did not compromise on care, tradition or quality.

    “TDM Funeral Service families are treated as uniquely as the life they are marking and it is my wish that each and every family is offered the opportunity to give their loved one a dignified and personal funeral regardless of their budget.”

  • Laura Kent - Funeral arranger

    Laura has been a funeral arranger since 2006 and she helps guide our families through all arrangements step by step.

    Working closely with our families in London, Laura has a wealth of knowledge in offering those little inexpensive extras that really make our funerals special and unique.

  • Debbie Fortune - Funeral arranger

    Debbie is our funeral arranger and office manager who looks after our families throughout Kent. Debbie takes great care and pride in making sure all those little details that really mean the most to our families are included in each and every service. A warm and caring member of our team who looks after our families as if they were a member of hers.

  • Danielle Whitehead - Personal assistant

    Our funeral director’s personal assistant and an important member of the team. Danielle makes sure everyone in our team is looked after and has everything they need in order to help our families. Danielle is particularly important in the day-to-day logistics of the funeral home and funeral services.